This is an exciting time for us at Spacia Group. My wife Sonya and I started IMC more than 22 years ago and, along the way, we have developed strong relationships with our clients and customers. Whatever measure of success we have had has been due in large part to these enduring relationships. And we believe these have lasted because they are founded on trust and integrity. As we always say here: We do what we say we will do. That’s not just a slogan, it’s who we are. Our partners and customers know this to be true.
Since 1993, we have been consistently focused on customer service, even tracking and reporting our quality and delivery-when-promised performance to make sure that those always remain our highest values. These key performance indicators demonstrate our commitment to delivering on our promise of unsurpassed customer service.
Actual tracking from 2004 – current: Quality Satisfaction = 99.6%, On-Time Delivery = 98.3%
While those timeless values will always remain constant, we also realize our industry has changed. As the hospitality, healthcare, and corporate markets for artwork and mirrors have evolved, we have added services and capabilities to meet those growing needs. Besides custom framing, artwork, and decorative mirrors, we have also added full-service art consulting and sourcing, custom backlit mirrors, and now custom barn doors to our portfolio of services.
As we added these offerings, we realized that our name “IMC Framed Art & Mirrors” didn’t fully express the full range of our capabilities. We decided to expand our branding identity to better express our strengths of creativity and customization.
IMC Framed Art & Mirrors is now Spacia Group, an IMC Company
We have renamed the company “Spacia Group” because everything our clients do is about defining and enhancing unique spaces. We wanted to punctuate the fact that we offer many products and services that address the importance of “spatial awareness” in the markets we serve.
While this is a bold step, one thing should be abundantly clear: our core values will never change. We have added capabilities and capacity, but we will always hold high the values that have been our foundation for all these years.
Please tour our website and check out our full range of services. Call us and let us know how we can help you define the unique spaces of your next project!